• Shipping Options

Shipping Options

What happens once my order is placed?

Orders are picked and dispatched within 24hrs of being placed (business days only). If your order is placed on a Friday, Saturday or Sunday it will be picked and dispatched on Monday. Your order is then shipped via Australia Parcel Post for local orders and DHL for international orders. 


Where do you ship to?

Australia, New Zealand*, USA, Canada, United Kingdom.

NEW: ELEVEN Workwear is now available in New Zealand through RSEA Safety. Visit their website for local delivery.


Is there a fee for shipping?

Australian orders: Free for orders over $100, or $9.95 for all orders under $100.

International orders: $45.95 . More information about International orders click here 

We reserve the right to contact you regarding shipping rates for extreme bulk orders. 


When can I expect delivery?

Australian Addresses

Once Australia Parcel Post collects your item it should arrive to you within 2 – 6 business days.

Our dispatch warehouse is located in Sydney, so delivery times vary, however as a guide;
Sydney Metro 2 days
Melbourne, Canberra, Adelaide 2-3 days
Brisbane, Tasmania 3-4 days
Other locations 4- 6 days

For a more accurate estimation of delivery times, please use the Australia Post online tool by clicking on this link:


International Addresses

Note: 30th March 2020
Due to ongoing disruptions in the logistics industry please expect delays to all international destinations of up to 10 days.

Once DHL collects your item it should arrive within the following number of business days:

New Zealand 7 - 10 days
United Kingdom 10-14 days
USA 10-14 days
Canada 10-14 days


Can I pick up my order up from a stockist?

Not at this stage.
If you need an item urgently, it’s best to call a stockist and check if they have the item in store, then purchase directly from them. Click here for stockists.
RSEA Safety has 50+ stores nationally and stock most of the ELEVEN Workwear range in store.


I have a question about my order who do I contact?

Email or during business hours you call 1300 737 287.

We hope you enjoy your ELEVEN Workwear.

If you need to return an item follow our Refunds and Returns procedure, click here to read more  
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